Welcome to Eviworx Documentation
Eviworx is an on-premise ITSM platform with FIPS 140-2 compatible algorithms, a SHA-256 hash-chained audit trail and a zero-trust security architecture. Deployed via 12 specialized Docker containers.
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Installation
Docker Compose with Traefik API gateway
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API Reference
REST API documentation
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Architecture
System overview & components
What is Eviworx?
Eviworx runs entirely in your own infrastructure. The interface is available in 5 languages (DE, EN, ES, FR, IT); the Unified Workplace Dashboard is the central starting point after login.
Core Features
- ITSM Core: Tickets, Incidents, Problems, Changes
- Asset Management: Model clustering, QR/PDF handover, inventory, AssetType policies
- Workflow Designer: 8 node types, drag-&-drop editor
- CronJobs & Automation: Scheduled jobs, activity logging
- Security: SHA-256 audit chain, zero-trust virus scan, RBAC, MFA (TOTP), FIPS 140-2 compatible algorithms
- Contracts & Licenses: TCO tracking, seat management
- Custom Reports: Report generator, CSV/PDF export, scheduled reports
- Unified Workplace: Central dashboard with configurable widgets, NOC dashboard
- Notifications: Multi-channel (email, Teams, Webex), quiet hours
- E-Mail: IMAP/SMTP + Microsoft Graph API, email signatures
- Collaboration: Follower function, CC handling, invitation email, approvals
- Analytics: Interactive dashboards
Container Architecture
Eviworx consists of 12 specialized containers orchestrated via Docker Compose:
| Container | Description |
|---|---|
traefik |
API gateway, TLS termination, routing, rate limiting, security headers |
frontend |
React 19+ SPA + NGINX |
backend |
Node.js REST API |
job-worker |
CronJobs & scheduled tasks |
email-worker |
Email queue processing (IMAP/SMTP/Graph API) |
notification-worker |
Multi-channel notifications (Teams Bot, Webex, Email) |
workflow-engine |
Business process management |
report-generator |
Custom reports, CSV/PDF export (read-only DB) |
av-worker |
Virus scan orchestrator (zero-trust) |
db (PostgreSQL) |
Database |
redis |
Cache & job queue (password-protected) |
clamav |
Virus scanner daemon |
Next Steps
- Installation – Install Eviworx via Docker Compose
- Quickstart – First steps after installation
- API Reference – Learn the REST API
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Need Help?
For questions about the documentation or technical issues: info@eviworx.com